Arrived on time and packaged sufficiently. The bow was listed as right but it is actually left-handed. This is an easy mistake for people not familiar with archery. The seller offered a refund including the shipping costs but typical for most bows it is a hassle to package. As I shoot both left and right, I've decided to keep this bow; I prefer right for heavier bows. Since the seller was responsive in offering a refund, I left neutral feedback.