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Architecture and Patterns for IT Service Management, Resource Planning, and Gove

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Specificaties

Objectstaat
Nieuw: Een nieuw, ongelezen en ongebruikt boek in perfecte staat waarin geen bladzijden ontbreken of ...
ISBN-13
9780123850171
Book Title
Architecture and Patterns for IT Service Management, Resource Pla
ISBN
9780123850171
Publication Year
2011
Type
Textbook
Format
Trade Paperback
Language
English
Publication Name
Architecture and Patterns for IT Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children
Author
Charles T. Betz
Item Length
9.2in
Publisher
Elsevier Science & Technology
Item Width
7.5in
Number of Pages
480 Pages

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Product Information

Information technology supports efficient operations, enterprise integration, and seamless value delivery, yet itself is too often inefficient, un-integrated, and of unclear value. This completely rewritten version of the bestselling Architecture and Patterns for IT Service Management, Resource Planning and Governance retains the original (and still unique) approach: apply the discipline of enterprise architecture to the business of large scale IT management itself. Author Charles Betz applies his deep practitioner experience to a critical reading of ITIL 2011, COBIT version 4, the CMMI suite, the IT portfolio management literature, and the Agile/Lean IT convergence, and derives a value stream analysis, IT semantic model, and enabling systems architecture (covering current topics such as CMDB/CMS, Service Catalog, and IT Portfolio Management). Using the concept of design patterns, the book then presents dozens of visual models documenting challenging problems in integrating IT management, showing how process, data, and IT management systems must work together to enable IT and its business partners. The edition retains the fundamental discipline of traceable process, data, and system analysis that has made the first edition a favored desk reference for IT process analysts around the world. This best seller is a must read for anyone charged with enterprise architecture, IT planning, or IT governance and management. Lean-oriented process analysis of IT management, carefully distinguished from an IT functional model Field-tested conceptual information model with definitions and usage scenarios, mapped to both the process and system architectures Integrated architecture for IT management systems Synthesizes Enterprise Architecture, IT Service Management, and IT Portfolio Management in a practical way

Product Identifiers

Publisher
Elsevier Science & Technology
ISBN-10
0123850177
ISBN-13
9780123850171
eBay Product ID (ePID)
109255973

Product Key Features

Author
Charles T. Betz
Publication Name
Architecture and Patterns for IT Service Management, Resource Planning, and Governance : Making Shoes for the Cobbler's Children
Format
Trade Paperback
Language
English
Publication Year
2011
Type
Textbook
Number of Pages
480 Pages

Dimensions

Item Length
9.2in
Item Width
7.5in

Additional Product Features

Lc Classification Number
T58.5
Edition Number
2
Reviews
"Intended for executives, planners and high level IT managers, this volume provides a comprehensive overview of the ecosystem of Information technology and explores the interconnectedness of technology and business as a system of value for IT architecture. Topics discussed include IT as an evolving system of continuous improvement, universal architectures, patterns for IT processes and IT lifecycles. The work explores overarching themes and also provides detailed organizational charts and plans demonstrating real world examples. Betz is research director for an integrated IT management at a management consulting firm." --SciTech Book News
Table of Content
1. IT in a World of Continuous Improvement2. Architecture Approach3. Patterns for the IT Processes4. Patterns for the IT Lifecycles AppendixA. Extended Definitions for the IT ArchitecturalB. Fundamentals of Computing for the BusinessC. Production and Services
Copyright Date
2011
Topic
Industries / Computers & Information Technology, Networking / General, Data Processing, Databases / General, Enterprise Applications / General
Lccn
2011-028716
Dewey Decimal
004
Intended Audience
Scholarly & Professional
Dewey Edition
22
Illustrated
Yes
Genre
Computers, Business & Economics

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