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Commitment-Led Marketing: The Key to Brand Profits is in the Cus

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eBay-objectnummer:385679029411
Laatst bijgewerkt op 03 mrt 2024 05:10:38 CETAlle herzieningen bekijkenAlle herzieningen bekijken

Specificaties

Objectstaat
Goed: Een boek dat is gelezen, maar zich in goede staat bevindt. De kaft is zeer minimaal beschadigd ...
Book Title
Commitment-Led Marketing: The Key to Brand Profits is in the Cus
ISBN
9780471495741
EAN
9780471495741
Publication Year
2000
Type
Textbook
Format
Hardcover
Language
English
Publication Name
Commitment-Led Marketing: the Key to Brand Profits Is in the Customer's Mind
Item Height
238mm
Author
Butch Rice, Jan Hofmeyr
Publisher
John Wiley & Sons INC International Concepts
Item Width
160mm
Subject
Marketing
Item Weight
574g
Number of Pages
320 Pages

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Product Information

Keeping and gaining market share is what most business strive for in the race to make brands profitable. In a hugely competitive world, customer loyalty has become a key area for concern. What would happen if you could go one step further and identify not just those customers who are loyal to your brand, but those who are truly committed to your product or service? This book helps you to do just that. More that ten years ago, Jannie Hofmeyr and Butch Rice created something called The Conversion Model - a technique that analyses the degree of a person's psychological commitment to anything and everything. Marketers will be able to gain a strategic advantage within their market if they implement the thinking, tools and strategies outlines in this book. After years of using customer satisfaction measures I was extremely frustrated at the lack of correlation between satisfaction and subsequent customer defection rates. The measurement of commitment, via The Conversion Model provided the vital link I had been looking for. Alan Gilmour, Brand and Marketing Director, Lloyds TSB The Conversion Model enabled us to establish real insight into loyalty and we effectively fused it with a segmentation process. This has allowed us to really grapple with the core market dynamics and establish key marketing objectives in an increasingly competitive and diverse marketplace... Mark Horton, Group Head of Marketing, Northcliffe Newspaper Group Since I first came across the Conversion Model back in 1990, I have always found it was the perfect tool for measuring the health of brands I've worked on... David V. Spangler, Director, The Council for Marketing and opinion Research (MCMOR) and former Research Director of Levi Strauss Co The Conversion Model is a compelling strategic marketing tool that offers a true understanding of institutional investor behaviour. It is a predictive indicator of potential market share gains and losses with a phenomenal degree of precision. Patricia Toney, Manager, Marketing research, Chicago Board of Trade To grow a business, convert customers to your offering and then keep them committed....a very powerful answer is in this book. John Deighton, Professor of Business Admininstration, Harvard Business School Using the Conversion Model has given us significant insights into brand choice across a range of countries and cultures......The added dimension of commitment has allowed us to understand more comprehensively what is in the mind of our consumers - a real plus in terms of giving us the competitive edge. Janett Edelberg, Joseph E. Seagram & Sons

Product Identifiers

Publisher
John Wiley & Sons INC International Concepts
ISBN-13
9780471495741
eBay Product ID (ePID)
89049585

Product Key Features

Author
Butch Rice, Jan Hofmeyr
Publication Name
Commitment-Led Marketing: the Key to Brand Profits Is in the Customer's Mind
Format
Hardcover
Language
English
Subject
Marketing
Publication Year
2000
Type
Textbook
Number of Pages
320 Pages

Dimensions

Item Height
238mm
Item Width
160mm
Item Weight
574g

Additional Product Features

Title_Author
Butch Rice, Jan Hofmeyr
Country/Region of Manufacture
United States

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Unit 4
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Contactgegevens weergeven
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Btw-nummer:
  • GB 724 4981 18
Handelsregistratienummer:
  • 03800600
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Arrived as described
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Nice book in good condition, thankyou
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All rather happy here thanks 😊