I ordered this costume two weeks ago with the expectation it would arrive in time for an event today. I contacted the seller to confirm dispatch and stressed that it was required by this date. I was assured the item had been posted and that Aramex had been notified of the urgency. The estimated delivery timeframe also indicated it would arrive on time.
Despite this, the costume remains in the seller’s state and has not been delivered. I am requesting a full refund and for the item to be returned