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Configuring Cisco Unified Communications Manager and Unity Connection: A Step-By
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Specificaties
- Objectstaat
- Book Title
- Configuring Cisco Unified Communications Manager and Unity Connec
- Publication Date
- 2011-05-09
- Edition Number
- 2
- Pages
- 671
- ISBN
- 9781587142260
Over dit product
Product Identifiers
Publisher
Cisco Press
ISBN-10
1587142260
ISBN-13
9781587142260
eBay Product ID (ePID)
92340159
Product Key Features
Number of Pages
704 Pages
Language
English
Publication Name
Configuring Cisco Unified Communications Manager and Unity Connection : a Step-By-Step Guide
Subject
Networking / General, Telecommunications
Publication Year
2011
Type
Textbook
Subject Area
Computers, Technology & Engineering
Format
Trade Paperback
Dimensions
Item Height
1.7 in
Item Weight
41.1 Oz
Item Length
9.1 in
Item Width
7.3 in
Additional Product Features
Edition Number
2
Intended Audience
Scholarly & Professional
LCCN
2011-012627
Dewey Edition
23
Illustrated
Yes
Dewey Decimal
004.69/5
Table Of Content
Part I Communications Manager Configuration Chapter 1 CUCM and Unity Connection Overview 1 Ensuring a Reliable Foundation 2 Infrastructure Overview 3 Inline Power 4 Voice VLANs 4 CDP Support 4 Voice Gateways 4 Creating a Reliable VoIP Infrastructure 5 Communications Manager Overview 7 Defining Communications Manager Components 8 Communications Manager Business Edition 10 Communications Manager Devices 10 Phones 11 Gateways Overview 12 Gatekeepers 14 Media Resources 15 Conference Bridge (CFB) 15 Transcoders 16 MoH 16 Annunciator 16 Understanding Communications Manager Deployment Models 17 Single-Site 17 Multisite WAN with Centralized Call Processing 17 Multisite WAN with Distributed Call Processing 17 Route Plan Overview 18 Typical Call Flow 19 Wildcards 20 Calling Privileges 21 Unified Messaging Overview 22 Software Architecture 23 Unity Software Architecture 23 Unity Connection Architecture 25 Following the Call Flow 25 Exploring Call Handlers 26 Defining Various Types of Users 29 Unity Connection Users 29 Unity Subscribers 30 User Parameters 31 Networking Overview 33 Unity Networking 33 Unity Connection Networking 35 Securing the Environment 35 Securing the Operating System 35 Communications Manager Security Issues 36 Unity Security Issues 38 Summary 39 Chapter 2 Preparing CUCM for Deployment 41 Configuring Communications Manager for Maximum Performance 41 Activating Communications Manager Services 42 Configuring Communications Manager''s Enterprise Settings 43 Removing DNS Dependencies 48 Defining Enterprise Parameters 50 General Parameters 50 Communications Manager Administrator Parameters 52 CCMUser Parameters 53 CDR Parameters 55 Localization Parameters 55 Multi-Level Precedence and Pre-Emption (MLPP) Parameters 55 Security Parameters 56 Prepare Cluster for Roll Back 57 Phone URL Parameters and Secured Phone URL Parameters 57 User Search Parameters 58 CCM Web Services Parameters 59 Trace Parameters 59 User Management Parameters 60 Service Manager TCP Ports Parameters 60 CRS Application Parameters 60 Cluster Domain Configuration 60 Denial-of-Service Protection 60 TLS Handshake Timer 60 Cisco Support Use 60 IPv6 Configuration Modes 60 Cisco Syslog Agent 61 CUCReports Parameters 61 Logical Partitioning Configuration 61 Preparing Communications Manager for Device Registration 62 Device Pools 62 Common Device Configuration 66 Creating Communications Manager Groups 66 Defining Date/Time Groups 69 Configuring Regions 70 Building Device Pools 72 Summary 75 Chapter 3 Deploying Devices 77 Adding Clients 78 Defining Device Settings 78 Phone Button Templates 78 Softkey Template 80 Device Defaults 83 Adding Phones 84 Autoregistration 86 Manually Adding Phones 89 Add a Line to a Phone 99 Using BAT to Add Devices 106 Activating the BAT Service 107 BAT CSV and Template Overview 108 Creating a CSV File for BAT 110 Adding Phones Using BAT 113 Adding Phones Using TAPS 118 Adding Gateways 119 <p style="MAR
Synopsis
The definitive, up-to-date guide to planning, configuring, and administering Cisco call processing and voice messaging. This book brings together all the hands-on knowledge you need to successfully configure and administer Cisco's flagship IP voice systems, including Cisco Unified Communications Manager (CUCM), Unity, and Unity Connection. Fully updated for the new CUCM, Unity, and Unity Connection, version 8, it presents step-by-step procedures for every common and complex task that installers, integrators, and administrators will encounter. Long-time Cisco voice implementer and instructor David Bateman begins with clear, well-organized explanations of Cisco Voice over IP technology, including its key functions and devices. Next, he guides you through preparation and deployment, including configuring CUCM for maximum performance, removing DNS dependencies, defining enterprise parameters, configuring regions, and enforcing security. The author presents quick access, step-by-step solutions for dozens of post-deployment tasks, each with thorough instructions and cross-references to prerequisite tasks wherever needed. He demonstrates how to integrate features to create more powerful IP voice systems, thoroughly introduces Cisco's new management interface, and provides extensive coverage of the latest feature enhancements. David Bateman is a certified Cisco instructor, CCNA, and director of curriculum development for Skyline-ATS. He has 20+ years of internetworking experience, including more than a decade as a senior LAN/WAN engineer in networks serving up to 5,000 users. He then ran the business operations of a technical services company while maintaining his existing networking client base. David has taught and implemented Cisco voice technologies since 2000. He authored this book's first edition, and co-authored CCNA Voice Exam Cram. Establish a foundation for CUCM: configure services, set enterprise parameters, register devices, and more Add gateways and client devices Create dial plans, including route patterns, route lists, route groups, CTI route points, translation patterns, and route filters Configure Class of Service (CoS) and Call Admission Control Implement IP phone service, media resources, and Extension Mobility Prepare to deploy Unity/Connection: verify integration; define system parameters; and create templates, distribution lists, and CoS Add, import, and manage users Make the most of Unity/Connection call management, from basic auto-attendant to advanced routing rules and audio-text Integrate legacy voicemail systems Master Unity/Connection's key administrative tools and utilities Use time-of-day routing, call queuing, and other advanced features This IP communications book is part of the Cisco Press(R) Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity., The definitive, up-to-date guide to planning, configuring, and administering Cisco call processing and voice messaging. This book brings together all the hands-on knowledge you need to successfully configure and administer Cisco's flagship IP voice systems, including Cisco Unified Communications Manager (CUCM), Unity, and Unity Connection. Fully updated for the new CUCM, Unity, and Unity Connection, version 8, it presents step-by-step procedures for every common and complex task that installers, integrators, and administrators will encounter. Long-time Cisco voice implementer and instructor David Bateman begins with clear, well-organized explanations of Cisco Voice over IP technology, including its key functions and devices. Next, he guides you through preparation and deployment, including configuring CUCM for maximum performance, removing DNS dependencies, defining enterprise parameters, configuring regions, and enforcing security. The author presents quick access, step-by-step solutions for dozens of post-deployment tasks, each with thorough instructions and cross-references to prerequisite tasks wherever needed. He demonstrates how to integrate features to create more powerful IP voice systems, thoroughly introduces Cisco's new management interface, and provides extensive coverage of the latest feature enhancements. David Bateman is a certified Cisco instructor, CCNA, and director of curriculum development for Skyline-ATS. He has 20+ years of internetworking experience, including more than a decade as a senior LAN/WAN engineer in networks serving up to 5,000 users. He then ran the business operations of a technical services company while maintaining his existing networking client base. David has taught and implemented Cisco voice technologies since 2000. He authored this book's first edition, and co-authored CCNA Voice Exam Cram. Establish a foundation for CUCM: configure services, set enterprise parameters, register devices, and more Add gateways and client devices Create dial plans, including route patterns, route lists, route groups, CTI route points, translation patterns, and route filters Configure Class of Service (CoS) and Call Admission Control Implement IP phone service, media resources, and Extension Mobility Prepare to deploy Unity/Connection: verify integration; define system parameters; and create templates, distribution lists, and CoS Add, import, and manage users Make the most of Unity/Connection call management, from basic auto-attendant to advanced routing rules and audio-text Integrate legacy voicemail systems Master Unity/Connection's key administrative tools and utilities Use time-of-day routing, call queuing, and other advanced features This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
LC Classification Number
TK5105.8865
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