TERMS & SERVICES
Last Updated: 12/07/2024
Welcome to VDS Auto (“we,” “us,” “our”). The following Terms & Services (“Terms” or “Agreement”) govern your access to and use of our eBay store, including any purchases you make, any communication you engage in, and any information or content you access or contribute (collectively, the “Services”). By visiting our eBay store, placing an order, or engaging with our content, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.
1. General Information
1.1 About VDS Auto:
VDS Auto is an automotive parts provider, specializing in excess inventory, genuine parts, and other auto-related products. We operate as a seller on the eBay marketplace. Our primary goal is to deliver high-quality products and services to our customers.
1.2 Eligibility:
You must be at least 18 years old and capable of entering into binding contracts to use our Services. By accessing our page or making a purchase, you represent and warrant that you meet these eligibility requirements.
1.3 Changes to Terms:
We reserve the right to update, revise, or modify these Terms at any time without prior notice. Changes will take effect immediately upon posting. Your continued use of the Services following the posting of revised Terms constitutes acceptance of those changes.
2. Purchases and Orders
2.1 Product Descriptions:
We strive to provide accurate, detailed, and up-to-date product descriptions, including images, specifications, compatibility information, and condition notes. However, we do not guarantee that all content is entirely free of errors. If you identify any discrepancy, please contact us before purchasing. We reserve the right to correct any errors, inaccuracies, or omissions and to update product information at any time without prior notice.
2.2 Pricing and Availability:
Prices are listed in U.S. dollars and do not include taxes, shipping, or handling fees, unless otherwise stated. We may change prices at any time. Product availability is subject to change without notice, and certain items may be limited in stock. If a product you ordered becomes unavailable, we will notify you and offer alternatives, partial fulfillment, or a refund.
2.3 Order Acceptance and Cancellation:
Your order is considered an offer to purchase. We reserve the right to accept or decline any order at our discretion. Reasons for order cancellation may include, but are not limited to, suspected fraudulent activity, inaccuracies in pricing or product information, or inability to fulfill the order due to stock issues. If we cancel your order, we will provide a refund for any amounts charged.
2.4 Payment Methods:
We accept various payment methods authorized by eBay. All payments must clear before we ship your order. By submitting your payment information, you represent and warrant that you are authorized to use the chosen payment method, and that all billing information provided is current, complete, and accurate.
2.5 Taxes and Duties:
We comply with all marketplace facilitator regulations as required by law. Depending on your location, eBay may collect and remit sales tax on your order. Any additional taxes, duties, or fees levied by your local government or customs authority are your responsibility.
3. Shipping and Delivery
3.1 Shipping Methods and Costs:
We ship using reputable carriers. The available shipping methods, costs, and estimated delivery times will be displayed during checkout. Shipping costs vary based on destination, package dimensions, weight, and the chosen delivery service. Customers are responsible for verifying their shipping address prior to checkout.
3.2 Delivery Times:
While we strive to process and ship orders as quickly as possible, delivery times are estimated and not guaranteed. Factors beyond our control, such as carrier delays, holidays, weather conditions, or customs processing, may impact delivery times.
3.3 Risk of Loss and Damage:
All items are carefully packaged before shipment. Risk of loss or damage passes to you upon delivery. If an item arrives damaged, please contact us immediately and retain all original packaging for inspection and claims processing.
4. Returns, Refunds, and Exchanges
4.1 Return Policy:
If you are not satisfied with your purchase, please review our return policy as stated on the eBay listing. Generally, returns may be accepted within a specific timeframe (e.g., 30 days) from the delivery date if the product is in its original condition, unused, and with all original packaging and accessories. Certain items may be final sale or subject to restocking fees. You are responsible for return shipping costs unless otherwise stated.
4.2 Refund Processing:
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed promptly and credited back to your original method of payment. Please allow a few business days for the refund to appear in your account, as processing times vary by financial institution.
4.3 Exchanges:
Exchanges may be possible if inventory allows. If you wish to exchange an item, please contact us before sending it back to ensure availability and receive instructions.
5. Warranty and Liability
5.1 Product Warranty:
Certain products may carry a manufacturer’s warranty. If applicable, warranty information will be provided in the product listing or included with the product packaging. We do not independently warranty any items beyond what is stated by the manufacturer. For claims under a manufacturer’s warranty, you must contact the manufacturer directly.
5.2 Disclaimer of Warranties:
Except as expressly stated otherwise, all products and services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied. We disclaim all warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement.
5.3 Limitation of Liability:
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including, but not limited to, loss of profits, revenue, data, or use, arising out of your use or inability to use our products or services, even if advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to the use of the Services or products purchased shall not exceed the amount you paid for the specific product or service.
6. Intellectual Property
6.1 Ownership of Content:
All text, images, logos, trademarks, product descriptions, and other content provided by VDS Auto remain our sole property or the property of the respective owners. Unauthorized use of any of our intellectual property is strictly prohibited.
6.2 Third-Party Content:
Our store may feature content, images, or information provided by third parties, including manufacturers, suppliers, or licensors. Such third-party content is used with permission or under license. We make no representations or warranties regarding third-party content and disclaim liability for such content to the fullest extent permitted by law.
7. User Conduct and Communication
7.1 Prohibited Activities:
You agree not to engage in any activity that violates any law, infringes upon our rights or the rights of others, or disrupts the functioning of our store. Prohibited activities include, but are not limited to, using false contact information, impersonating others, posting misleading or fraudulent information, introducing harmful code, or engaging in harassing or abusive behavior.
7.2 Feedback and Reviews:
We welcome honest feedback and reviews. By submitting any content, including reviews, messages, or other information, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, display, and distribute your content in connection with our store.
7.3 Privacy:
We value your privacy and handle personal information in accordance with eBay’s privacy policies and applicable laws. For more details on how your data is handled, please review eBay’s Privacy Policy and any additional privacy notices we provide.
8. Termination
We reserve the right to terminate or restrict your access to our store and services without notice if we determine that you have violated these Terms, engaged in suspicious or fraudulent activity, or if required to do so by law or regulatory authorities.
9. Governing Law and Dispute Resolution
9.1 Governing Law:
These Terms and your use of our Services shall be governed by and construed in accordance with the laws of the state in which we operate our business, without regard to its conflict of law provisions.
9.2 Dispute Resolution:
Any disputes arising out of or relating to these Terms or the use of our Services shall be resolved through informal negotiations or, if necessary, through binding arbitration as permitted by applicable law. You agree to waive your right to a trial by jury and to participate in a class action lawsuit.
10. Severability and Entire Agreement
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions. These Terms, together with any policies referenced herein, constitute the entire agreement between you and VDS Auto regarding your use of the Services.
11. Contact Information
If you have any questions, concerns, or comments regarding these Terms or our products and services, please contact us through eBay’s messaging system.