Applebite2ndbite Ltd Terms and Conditions
providing you all the information about your transactions It’s really important to us that your shopping experience meets expectations, our T&C might change from time to time,
PRICES AND PAYMENTS
All our prices are in UK pounds.
DELIVERY AND COLLECTION
All our items are delivered by courier (PARCELFORCE 24 Hour service or Royal Mail Delivery Services) by post to the delivery address provided at the time of checkout. Once your order is confirmed, we will endeavour to deliver the goods within the delivery frame time that applies UK (domestic mainland only) orders include free next working day delivery via a fully trackable service
As an online business we do not offer a store to visit.
RETURNS / CANCELLATIONS
If you are not happy with your item please return in the original packaging and same condition as sent within 14 days. Refund of purchase price will be refunded by the same method as the payment was made. If your item is faulty or we have sent you something different to what you ordered, again please return it to us within 14 days and we will give you a full refund or replacement. Including postage and packaging. Within 14 days of purchase, we will cover the postage after the above period we will not cover for the postage this applies for repairs or replacement for order placed over 30 days as well.
WARRANTY
All machines are supplied with our 30-day Money back guarantee After 30 days faulty goods will be repaired or replaced with goods equal or greater in specification. As above, we do not cover faults caused by accident, neglect, misuse, normal wear and tear, or any alteration or repair carried out without our approval.
All our products are sold with 6-month standard warranty unless stated 12 months
The warranty only covers any hardware issues kindly note warranty does not cover burn break & liquid damage/software’s issues or tampered warranty stickers (repaired from elsewhere) Applebite2ndbite is not responsible for any loss or damage that occurs and it’s your sole responsibly to ensure the backup of date Accessories come with product like charger, cable, plug or headphone only cover for 30 days.
Any accidental damage, liquid damage, damage with mishandling of item or due to pressure on screen damage does not cover under warranty.
Faulty products
If your item develops a fault within the warranty period, we may offer repair or an exchange for the same, or a similar product, depending on our current stock. If we don’t have stock available for an exchange, we order faulty part and it may take some time to do so.
To qualify for a refund within 14-days the product must be
In the same condition as supplied to you
Complete with any accessories and free gifts offered with it
If possible, with the original box and packaging
The above warranties do not cover non-faulty products, nor issues caused by accident, neglect, misuse or normal wear and tear.
If a product is returned as faulty but found not to have a manufacturing fault or if a fault has developed as a result of accident, neglect or misuse, no costs will be refunded.
Serial numbers of all parts and products will be verified against the returned item/s. If the serial number/s of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
Any form of investigation, intervention or repair undertaken on your purchase by any party other than Manufacturer will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
All warranties are non-transferrable.
Refunds
Your PayPal account will be refunded once we have received your return.
In all cases, goods must be received before refunds are given.
We’ll email you once our warehouse receives the item it normally takes 24-48Hrs.
You can expect your refund to be processed within 48 hours of us confirming we have received the item. You will receive an email confirming your return has been received and a refund has been processed.
VAT
We operate under the VAT Margin Scheme, so VAT is not included or reclaimable on this item,
